We are writing to inform you of a recent cyber incident at RWS, and to update you on our response. We have written to all those affected and confirm that your personal information has not been exposed.
This information is being made available to you for full transparency.
What happened?
On 10 April 2023 we detected unauthorised external access to a legacy project management workflow application which supports a small part of our Regulated Industries division. The application is used primarily for project management of client work, but holds no client-generated content.
In response, RWS immediately enacted its contingency protocols, temporarily shutting down the application. The application has now been securely restored and is in operation.
RWS is taking steps to comply with relevant regulatory obligations and as part of this has notified the UK’s Information Commissioner's Office.
More information
We have prepared a Frequently Asked Questions page for some queries you might have.
However, please do contact us if you have any concerns or questions: response@rws.com
We apologise for any inconvenience caused.
Best regards,
Ian El-Mokadem
Chief Executive Officer, RWS